Account Support

Welcome to the Account Support page for our Elite One-on-One Live Day Trading Program. We are committed to ensuring a smooth and seamless experience throughout your mentorship journey.

Account Setup & Access

• Creating Your Account: After your application is approved, you’ll receive a confirmation email with instructions to set up your account. Follow the steps to gain access to all program resources.
• Platform Setup: Ensure your trading platform (e.g., ThinkorSwim, TradingView) is properly configured before your first live session. If you need assistance, our team is here to help guide you through the setup process.

Payment & Billing Support

• Payment Confirmation: Once your payment is processed, you will receive a confirmation email. If you haven’t received it, please check your spam folder or contact us for assistance.
• Billing Issues: For any billing-related inquiries, including updating payment details or invoices, please reach out to our support team at [[email protected]].

Account Access Issues

• Login Problems: If you’re having trouble logging into your account, try resetting your password using the “Forgot Password” option. If the issue persists, contact us for further assistance.
• Access Permissions: If you’re unable to access certain areas of your account, please make sure your enrollment is confirmed. If you still have issues, our support team will resolve it promptly.

Technical Support

• Troubleshooting: If you encounter any technical issues with the platform or resources provided, reach out to our tech support team for assistance. We can help with setup, connectivity, and other technical difficulties.
• Software Recommendations: We recommend using specific trading platforms (ThinkorSwim, TradingView, etc.) for optimal experience. Our team can assist you with recommendations and setup.

For further assistance, please contact us at oneononelivetrading.com. Our support team is here to help ensure a smooth experience as you embark on your live trading journey.